Accept within 10 minutes
When an order comes in you have 10 minutes to accept it. Miss it and the order auto-cancels and refunds the buyer — which also hurts your reputation. Only show as 'live' when you can actually take orders.
Deliver the work
- Coordinate in the on-platform chat — never move to Discord or DMs.
- Do the job within the delivery time you promised on the listing.
- When you're done, click 'Mark as delivered' and upload proof (screenshot or recording). Proof is mandatory — it's the admin's primary evidence if a dispute is ever opened.
Then the buyer confirms
The buyer has 72 hours to confirm or dispute. If they confirm, escrow releases to you. If they go silent, it auto-releases to you after 72 hours. If they dispute, the funds stay frozen until an admin decides.
Set realistic delivery times. Overpromising is the number-one cause of disputes — see Seller rules & conduct.