TrustForge is an escrow marketplace. When you buy a service or item, your payment doesn't go straight to the seller — it's held by our payment processor and only released once you've actually got what you paid for.
The lifecycle of an order
- You place an order and pay through Stripe. The money goes into escrow.
- The seller has 10 minutes to accept. If they don't, the order auto-cancels and you're refunded in full.
- The seller does the work, talks to you in the on-platform chat, then marks the order as delivered with proof.
- You have 72 hours to inspect and confirm — or open a dispute if something's wrong.
- When you confirm (or the 72 hours pass), escrow releases to the seller and the trade is complete.
Want the full walkthrough with both buyer and seller perspectives? See How escrow works.
Because the money sits in escrow the whole time, you're never handing your cash to the seller up front — you're trusting TrustForge to hold it until the job is done.