The clocks
- Seller accepts the order — 10 minutes, or it auto-cancels and refunds the buyer.
- Seller delivers — within the time promised on the listing.
- Buyer confirms after delivery — 72 hours, then escrow auto-releases to the seller. A dispute can be opened any time in this window.
- Admin resolves a dispute — target 72 hours from complete evidence.
- Order completed (confirmed or auto-released) — final. It can't be disputed or reversed.
One rule covers all of them: act inside your window. The buyer's 72-hour confirmation window matters most — verify and confirm, or dispute, before it closes.